Pilateso Terms & Conditions

Terms and Conditions

Pilateso Reformer Studio and Wellbeing Hub – Terms & Conditions

Welcome to Pilateso! To ensure an enjoyable and safe experience for everyone in our community, please carefully read and adhere to the following Terms & Conditions.

1. Community Standards:

  • Pilateso strives to maintain a welcoming, kind, and respectful environment. Please be considerate of others while attending classes.
  • Reformer selection is on a first-come, first-choice basis, with no assigned reformers unless the instructor states otherwise (based on client needs).
  • All clients must use their own reformer mat during classes. Reformer mats are available for purchase in the studio for £25, with all proceeds donated to the Tyler Abdul Foundation.
  • Reformers are to be wiped down by clients after each class.
  • Clients are required to wear sticky socks during workouts for hygiene and safety.
  • Please wear clean trainers when working with weights at the weight station.

 

2.  Health & Safety:

  • Participation in Pilateso classes involves certain risks. By attending classes, you acknowledge and accept these risks.
  • You are responsible for disclosing any relevant health information and seeking medical clearance where necessary.
  • Please ensure that ParQ medical questionnaires remain up to date. Inform the instructor of any changes in your health or any incidents (e.g., falls, illness) prior to class.
  • For therapy including massage, please complete the informed consent form.
  • Do not leave shoes or loose items on the reformers, or on the floor around the reformers. Please use the assigned storage facilities for all personal belongings.
  • Always listen carefully to instructor guidance for your safety and the safety of others.
  • Footbar positions on the reformer are to be adjusted by instructors only.

 

4. Memberships and Payments:

  • All memberships are non-transferable and non-refundable.
  • Cancellations must adhere to the stated Cancellation Policy.

 

By participating in classes at Pilateso, you agree to abide by these Terms & Conditions. Thank you for helping us sustain a supportive studio environment!